About delivery
We deliver worldwide. For all international orders placed, the buyer is responsible for paying all duties and taxes in their country associated with any purchase. If you are located in the European Union, there are no customs duties or processing fees required. The item you won will be shipped within 2 days, excluding weekends and holidays.
About payment
Payment is accepted via PayPal, Visa and MasterCard.
About the order status
We will notify you by email when your item has shipped. We will also send you the tracking number of your parcel and a link where you can track it.
About the return
Dolls purchased through the lottery cannot be returned.
If you have any questions, please don't hesitate to contact us!